Leadership and Management

Course Content

On this programme we empower everyone to improve their understanding of:

• Communication in the workplace
• Human behaviour
• Managing a team effectively
• Managing individuals to be effective in their role
• Conflict management
• Support individuals through change
• Managing personal and professional development
• Developing and sharing good practice
• Building stakeholder relationships including supplier management
• Managing meetings
• Understand the principles of performance management
• Quality in Leadership
• Supporting the delivery of customer service

DELIVERY TEAM

Our delivery team are senior people with a proven track-record working in a variety of industries with executive and board level experience.

RECENT COURSE FEEDBACK

“There are many points that have been put to good use already, managing my time by developing a to-do-list, leading and involving the team in our objectives, discussing barriers”

“I learned a lot & had fun in the process. It helped everyone in our group, they were keen & willing to interact, making it more interesting”

“It was an extremely good course and a positive experience which others would benefit from”

“I feel the instructor was very clear and engaging”

“Pace of modules was good, all subjects covered tied in with our day-to-day experiences. All information given was explained thoroughly & using examples of their own experiences was very interesting”

“All the instructors were positive, energetic and experienced. The delivery was excellent and informative”

“It has helped me immensely, I have come away from the course feeling very positive”

“I thought that the trainers were extremely knowledgeable and would recommend the course to my colleagues. I just want to say I thought it was a brilliant course”